Operation Round Up

Operation Round Up was started in 2009 as an easy way for BPU customers to help families in our community in need of assistance. It is administered by the Community Action Agency, which screens applicants and determines eligibility. There are no administration fees used to support the program and every dollar collected assists only BPU customers with electric, water and wastewater utility services.

How does it work?

Operation Round Up works by rounding up a customer’s bill to the nearest whole dollar amount. As an example, if your utility bill was $72.86, you would be billed $73 and your donation for that month would be 14 cents.

When signing up for utility service(s), customers are automatically enrolled in the program, but can opt out of participating anytime by contacting the utility and asking for the “Round Up” charge to be removed from their next bill.

We strongly encourage all of our customers to participate in this worthwhile program. We estimate the average cost to a customer would be around $6 per year, however, the most a customer could donate in a month would be $0.99 and in an entire year would be $11.88.

Customers seeking assistance through the program must contact the Community Action Agency at 517-437-3346. To view the eligibility criteria CAA uses to screen applicants, please view the PDF file linked under "Supporting Documents" at the bottom of this page.

Please call us at 517-437-3387 or email our Customer Service Department with any questions, or if you would like to opt-out, or re-enroll in the program.